I received a wrong item, how do I get what I ordered?

If there's one thing we love, it's you our beloved Empresses. And if there's another thing we love, it's making sure you are given the queenly treatment you deserve.

So if you ever find yourself why you received an item you didn’t order, please don't hesitate to reach out to our ever-reliable Customer Service Pixies via [e-mail]! They will gladly work with you to get a replacement (if inventory allows) or find another solution.