Subscription Boxes
- How does the Empress Mimi subscription work?
- What are the benefits of subscribing to Empress Mimi?
- What is the difference between the Queen Box and the Empress Box?
- What if I’m unsure of my size?
- Can I find out what’s in my box in advance?
- Can I request specific style, design or colour?
- What is the Size Guarantee?
- How long do I have to subscribe for?
- Can I have 2 or more active subscriptions?
- When will my lingerie subscription box be delivered?
- Do you have a multi-month or prepaid plan?
- Do you offer one-off boxes?
- How do I pause my subscription?
- Is it possible to skip a month?
- When will my subscription box be shipped?
- I’ve used my size guarantee allowance - what happens next?
- How can I update my shipping address?
- How do I change the size on my subscription?
- How can I update my payment card details or address?
- Do I have to purchase a subscription every month or does it automatically renew?
- How do I apply a discount code to my next renewal?
- Can I add a one-time product to my next renewal? How?
- What is the deadline for making changes to my monthly subscription?
- Why have I been billed?
- What will happen if I don’t have sufficient funds in my bank account?
- Can I upgrade or downgrade my subscription?
- How does your Loyalty program work?
- How can I redeem and use my loyalty points?
- A friend loves the items in my box and would love to join Empress Mimi - how do referrals work?
- When can I cancel my subscription?